Your family's details are no one else's business.
When we say nobody can see your data unless you invite them, we mean nobody. LifeCloud employees can't access your data, and we can't provide access to any individual or entity, including government agencies.
It's your truly private place on the internet.
We do more than just AES-256 encryption; we've introduced the "LifeCloud Secret." It's a unique encryption key known only to you. With LifeCloud, you are the only key holder, ensuring that neither our team nor any third parties can access your encrypted data.
We exclusively support TLS 1.3, the latest and most secure encryption protocol for data in transit. LifeCloud ensures the utmost security while your data is moving between systems.
Zero-trust:
LifeCloud is built with a zero-trust security model. By default, no one is trusted from inside or outside the system, requiring verification from everyone trying to access LifeCloud. We firmly believe this level of security is not just important, but necessary to protect your most important details.
LifeCloud is dedicated to following security best practices (regular security checks, software updates, and monitoring to ensure everything is secure). The LifeCloud system also undergoes audits from independent third-party organizations. These audits ensure we adhere to rigorous standards like SOC2, SOC3, and HIPAA. We believe in transparency, so we share our audit findings with our users.
By design, our employees cannot access your vital estate information. This is because all of your data is protected by your LifeCloud Secret; since we don't store your Secret on our system, our employees cannot access your data. This does come with a trade-off in that we can’t answer specific questions about the data that you may have, but this is the trade-off in favor of the very high security of your data.
Frequently Asked Questions
How does LifeCloud prevent unauthorized access?
You have to authenticate (login with a username and password) and a two-factor authentication which requires a time-based code in addition to your username and password. This authentication process happens over HTTPS - a secure, encrypted Web channel. All of this is standard industry authentication.
In addition, you need a LifeCloud Secret to unlock your LifeCloud data. The secret is a passphrase that you can remember and long enough that it can’t be guessed. A simple example might be, “my favorite movie of all-time is top gun.” Case and spaces do not have to be remembered - we strip it down to help remember the secret a little easier. This extra level of security makes LifeCloud completely secure since we don’t save your secret anywhere on the system.
Does LifeCloud perform regular security audits?
Yes, LifeCloud is subject to frequent security evaluations by an independent CPA firm accredited by the AICPA. These evaluations encompass annual SOC 2 and HIPAA audits. Furthermore, a SOC 3 report, summarizing the findings of the SOC 2 audit, is made available. These rigorous audits confirm that LifeCloud meets and surpasses industry benchmarks for safeguarding data. Moreover, LifeCloud employs a better-than-bank encryption architecture, enhancing the security of your data beyond these established standards.
What happens if I forget my personal LifeCloud Secret?
You must specify a hint to help you remember your secret. Sometimes all you need is a little reminder word or two to jog your memory. But if you absolutely forget your secret then all you need to do is pick a new secret and then have someone in your LifeCloud circle re-invite you back into your own LifeCloud.
Can you explain LifeCloud’s data retention policies?
LifeCloud will save your data for a lifetime as long as you maintain your subscription. If you cancel your subscription or forget to renew, LifeCloud will send you notifications and we provide a 30 day grace period for you to re-establish your subscription.